WILL MY BUNDLES SHED?

The hair will never have a noticeable decrease in its density or volume. Heat damage and lack of moisture will cause light shedding. I recommend using heat protectant before thermal use.

WHAT COLOR ARE THE UNDENIABLEHAIR BUNDLES WHEN SHIPPED?

The bundles are in its natural state which is a natural 1b and 2. Custom colors can be done if requested. 

CAN UNDENIABLEHAIR BE DYED?

It is 100% virgin human hair therefore it can be bleached, rinsed and dyed.

HOW LONG DO OUR BUNDLES LAST?

With the proper care and maintenance the extensions can be reused and installed for up to 3 years. 

HOW OFTEN SHOULD I WASH MY BUNDLES?

As often as you like.

HOW MANY BUNDLES WILL I NEED FOR A FULL INSTALL?

We recommend 3 bundles for lengths 10-18", for longer lengths at least 4.

WHAT IF I NEED TO EXCHANGE MY HAIR OR WANT A REFUND?

All sales are final! Please be sure to make the correct selection when ordering from our site. Refunds are only given if you received the wrong item(s) or it was shipped to you damaged in any way. Exchanges are honored ONLY if shipped back to us in the original state in which it was shipped. Due to hygiene regulations, we cannot exchange items that have been processed in ANY way. If you would like to exchange your bundles, please contact us first. Then the hair will have to be returned to the sender's address where we will inspect it. We are not responsible for shipping fees in this transaction.